Empowering Clinicians through AI-Augmented Documentation: Insights from Dragon Copilot Implementation
DOI:
https://doi.org/10.15662/IJARCST.2024.0706016Keywords:
Dragon Copilot, Dragon Medical One, DAX Copilot, Cognitive LoadAbstract
Microsoft Dragon Copilot is an AI-enabled clinical documentation platform connecting and easing the burden of administrative tasks for healthcare providers. With the ability for real time transcription of conversations; detailed notes, mapped to a clinical specialty, and in partnership with Microsoft Dragon Medical One and DDX Copilot. Dragon Copilot also has voice command editing, template use (with ability to edit), and the ability to create notes for tasks such as order entry and letters of referral. Within academic medical centers, studies demonstrate a reduction in after-hours charting of >50%, and the overall time for documentation of almost 40% creating more face-toface time with patients and decreasing the cognitive burden of documentation. There is also a chance Dragon Copilot improves clarity and thoroughness of notes, which would also help with patient safety. The software is simplified to use in conjunction with current electronic health records, and the user is also given the choice to customize the notes according to workflow. Future research would need to explore whether the platform has lasting impacts on patient outcomes and clinician burnout, but this tool could change the clinical documentation landscape.
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